Free
$0per month
Start free- 2,500 events/month
- 1,000 agent credits/month
- 60 days of history
Includes
- Every core integration
- Unlimited users
Pricing that scales with your conversations
Unlimited users on every plan. Start with 14 days free, no credit card needed.
Startup
$80per month
Start 14-day trial- 15,000 events/month
- 10,000 agent credits/month
- 180 days of history
Adds
- Social monitoring (X)
- Dedicated Slack channel
Scale
$250per month
Start 14-day trial- 60,000 events/month
- 40,000 agent credits/month
- 1 year of history
Adds
- Gong and Fathom calls
Enterprise
Custom
Book a demo- Custom event volume
- Custom agent credits
- Custom retention
Available in Enterprise
- SAML SSO and SCIM
- Uptime SLA
- Dedicated support
Paid plans support adding additional volume on-demand. Set a budget, pay only for what you use.
Compare plans
Every feature, every plan. Plans differ by volume, history, and a few data sources.
| Feature | Free$0 | Startup$80 | Scale$250 | EnterpriseCustom |
|---|---|---|---|---|
| Usage | ||||
| Events/month | 2,500 | 15,000 | 60,000 | Custom |
| Agent credits/month | 1,000 | 10,000 | 40,000 | Custom |
| History | 60 days | 180 days | 1 year | Custom |
| Users | Unlimited | Unlimited | Unlimited | Unlimited |
| Add volume on demand | Custom terms | |||
| Discover | ||||
| Topic discovery and clustering | ||||
| Company and people records, auto-discovered | ||||
| Pull request and issue linking | ||||
| Agent and automations | ||||
| Modem agent on Slack, Discord, and web | ||||
| Automations and scheduled tasks | ||||
| Alerts and notifications | ||||
| Hand off to Claude Code, Cursor, and Devin | ||||
| Data sourcesAll integrations | ||||
| Team and community chatSlack, Discord, Microsoft Teams | ||||
| Support inboxesIntercom, Zendesk, Plain, Pylon, Front, email | ||||
| Issues and codeGitHub, GitLab, Linear, Jira | ||||
| Product and revenue dataSentry, Stripe, Salesforce, Canny, PostHog | ||||
| Social monitoringPublic posts on X | ||||
| Call monitoringGong, Fathom | ||||
| Platform | ||||
| Modem MCP server | ||||
| REST API and Feedback API | ||||
| Security and support | ||||
| SAML SSO and SCIM | ||||
| Custom retention | ||||
| Uptime SLA | ||||
| Support | Discord | Dedicated Slack channel | Dedicated Slack channel | Dedicated support |
| Start free | Start trial | Start trial | Book a demo | |
Questions
- What counts as an event?
- An event is any signal Modem runs inference on, such as a Slack message, a Discord post, a support ticket, or a GitHub issue, plus updates to those signals. Backfills, imports, and reprocessing are not billed.
- What are agent credits?
- Credits measure the AI work Modem does for you: answering a question, creating a ticket, running an automation, or writing a weekly report. Heavier models and longer tasks use more credits. Agent runs started over MCP use credits too. The MCP tools that read the docs and skills or edit records directly do not.
- What happens if I go over my limits?
- Turn on Pay-As-You-Go and set a monthly budget. Extra events cost $1 per 1,000 and extra credits cost $5 per 1,000. Usage pauses when the budget runs out, and we email you before you reach it. Without Pay-As-You-Go, new events are held for 7 days so you can upgrade without losing data.
- Do you charge per seat?
- No. Every plan includes unlimited users. Invite your whole engineering, product, and support team.
- How does the trial work?
- New workspaces get 14 days of Scale, including call monitoring. No credit card required to start. At the end of the trial, pick a plan or drop to Free.
- Which models do you use?
- The agent runs on Anthropic models, including Claude Opus, Sonnet, and Haiku. Event processing uses a mix of models from major providers.
- Can I change or cancel my plan?
- Yes. Upgrade, downgrade, or cancel from billing settings at any time. Upgrades are prorated; cancellations take effect at the end of the billing period.