Capture messages from your Slack workspace and interact with the Modem agent directly from channels and DMs.

• Choose which channels are monitored and which ones have agent access
• Add channel-level context so the agent understands its purpose
• DM or @mention the agent to ask questions or perform tasks

Capture messages from your Discord server and feed them into the same analysis pipeline as your other sources.

• Subscribe to specific channels and add context for the agent
• Combine Discord signals with other sources for a unified view
• Messages are classified and grouped into topics in real time

Capture messages from the Teams channels you choose and feed them into the same analysis pipeline as your other sources.

• Subscribe specific channels; new messages are captured in real time
• Replies, edits, reactions, and @mentions are all included
• Import the last 30 days of history from subscribed channels

Route email feedback into Modem through a dedicated inbound address.

• Get a unique address to forward customer feedback individually or in bulk
• Sender addresses link people across platforms into one unified profile
• Reach people who aren't on Slack, Discord, or your other platforms

Capture transcripts from your recorded Gong calls and connect what customers say on calls to your other sources.

• Calls are ingested as conversations, grouped into topics, and classified
• Speakers are resolved into the same people and companies as every other source
• Choose which Gong workspaces to capture and whether to include internal calls

Give the agent access to your Linear workspace to search, create, and update issues on demand.

• Intelligently link feedback to existing issues so nothing gets duplicated
• Create issues from conversations with customer quotes and user stories
• Update status, priority, assignee, or comments from the dashboard or Slack

Capture Jira issues and give the Modem agent access to search, create, update, and comment on them.

• Monitor selected projects for new issues, updates, and comments
• Bring status, issue type, priority, reporter, assignee, and source URLs into Modem
• Search issues, create follow-up tickets, or add comments from agent conversations

Use Notion as a knowledge source for the agent and create pages, databases, and docs from your feedback data.

• Search pages and databases, read content, query with filters
• Create pages, update properties, and add comments with approval
• Reference Notion content in complex agent tasks and automations

Sync issue and PR metadata so Modem understands what users are reporting and what your team is shipping.

• Capture issues as user feedback alongside your other sources
• PR titles, descriptions, etc. give the agent shipping context
• When a PR merges, Modem matches it back and suggests who to follow up with

Capture merge request and issue activity from your GitLab projects and let the agent act on both.

• Monitor selected projects for merge requests, issues, and comments
• MR activity gives the agent context on what your team is shipping
• Search, create, update, and comment on MRs and issues from chat

Add live billing context to every customer and ask the agent questions about revenue, plans, and payments.

• Match Stripe customers to people and companies in Modem
• Ask revenue questions alongside qualitative feedback
• Trigger automations on new customers, subscriptions, cancellations, ending trials, and failed payments

Bring Salesforce CRM context into Modem so the agent can connect customer feedback to accounts and pipeline.

• Sync accounts, contacts, opportunities, and users
• Search records and run read-only Salesforce queries from the agent
• Use customer and opportunity context in topics, reports, and agent tasks

Query your PostHog product analytics, feature flags, experiments, and error tracking for complex reports and agent tasks.

• Combine user sentiment with behavioral data in agent tasks
• Check feature flag rollouts and A/B test significance
• Generate reports that pair usage analytics with qualitative feedback

Connect Sentry so the agent can pair your error data with the customer feedback behind it.

• Search issues and read stack traces and sample events from chat
• Review user feedback submitted through Sentry
• Resolve, assign, or reprioritize issues with your approval

Sync issue and PR metadata so Modem understands what users are reporting and what your team is shipping.

• Capture issues as user feedback alongside your other sources
• PR titles, descriptions, etc. give the agent shipping context
• When a PR merges, Modem matches it back and suggests who to follow up with

Capture merge request and issue activity from your GitLab projects and let the agent act on both.

• Monitor selected projects for merge requests, issues, and comments
• MR activity gives the agent context on what your team is shipping
• Search, create, update, and comment on MRs and issues from chat

Delegate implementation tasks to Cursor Cloud Agents directly from the Modem agent, enriched with feedback context.

• The agent pulls bug reports and user quotes into the task description
• Targets your connected GitHub repos and creates PRs
• Check task status and get PR links from the agent

Hand off multi-step coding tasks to Devin from the Modem agent with feedback context included in the task brief.

• The agent enriches task descriptions with feedback and repro details
• Runs against your connected repos; creates PRs when done
• Send follow-up messages to redirect or add context mid-task

Delegate tasks to Claude Code from the Modem agent, enriched with conversation context and feedback data.

• Compose task descriptions with bug reports, user quotes, and topic data
• Works against your connected GitHub repos
• Runs asynchronously; check status and results through the agent